NSP reponds to claims about smart meters
I am writing in response to the recent article in the August 17 edition of The Reporter “Customers opt-out of smart meter program.” I would appreciate the opportunity to provide some information in regard to few comments made by Elizabeth Beaton.
First let me start by saying customer feedback is extremely important to us. We take it very seriously and encourage customers to contact us directly at any time.
In the recent article Ms. Beaton suggested there was no notification about the smart meter upgrades. Customers have been receiving smart meter information with their bills since before the up…