NSP reponds to claims about smart meters

Letter to the Editor

NSP reponds to claims about smart meters

I am writing in response to the recent article in the August 17 edition of The Reporter “Customers opt-out of smart meter program.” I would appreciate the opportunity to provide some information in regard to few comments made by Elizabeth Beaton.

First let me start by saying customer feedback is extremely important to us. We take it very seriously and encourage customers to contact us directly at any time.

In the recent article Ms. Beaton suggested there was no notification about the smart meter upgrades. Customers have been receiving smart meter information with their bills since before the up…

Read more at Port Hawkesbury's The Reporter

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By Port Hawkesbury Reporter, September 11, 2020
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Brenda Durdle Follow Me
I would not expect to be billed if the meter reading is estimated, not read. Estimation happens a lot in winter. Also, back in 2014, this happened: https://www.cbc.ca/news/canada/saskatchewan/saskpower-to-remove-105-000-smart-meters-following-fires-1.2723046

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