Dear Valued Guest, At Hearthstone Hospitality we understand the importance and peace of mind each of our guests need to feel comfortable during the COVID-19 public health emergency. We can promise you as a valued guest, your safety and security is our highest priority. Cleanliness is always top of mind and as such we clean and disinfect each room with professional products that are effective at killing viruses like the COVID-19 virus. We clean all hard surfaces such as tables, chairs, remote controls, lamps, and bedside tables with a liquid sanitizer. Our linens, towels, and duvet covers are cleaned after each check-out or as requested by the guest. We use industrial-grade washing detergent, with disinfection taking place through the process. In addition to our standard cleaning procedures, we have put in place the following extra measures to continue providing you with a clean, safe and healthy room: We have increased the frequency public areas and hard surface are disinfected We have procedures in place in the event of a confirmed case amongst our guests or employees. We have made hand sanitizers available at high-touch areas We have asked employees returning from travel or those feeling ill to self quarantine We have temporarily stopped serving buffet breakfast and are offering a bagged continental option We have temporarily closed our restaurants and lounges We have temporarily canceled all public swims, social events and gatherings Nova Scotia Health Authority and Vendors; The staff and management of Hearthstone Hospitality (Sydney, Port Hawkesbury, Dartmouth) Nova Scotia are with you during these unprecedented times as we all face the uncertainties of COVID19. Together we are Stronger! Are you related to the medical industry? Our properties remain open for business, and we are following health guidelines as we welcome guests to our hotels. We are extending a $79 room rate during the COVID19 pandemic for those affiliated with the medical industry, supply vendor, hospital employees, senior living facilities, all you need to do is request medical industry rate at time of booking. “stay safe with us and sleep well” For hotel information visit www.hshotels.ca To book Dartmouth location call 902-469-5850 or [email protected] 4km from Dartmouth General Hospital To book Sydney location call 902-539-8101 or [email protected] 3.3km from Cape Breton Regional Hospital To book Port Hawkesbury location call 902-625-2480 or [email protected] 18km from Strait Regional Hospital Business Travel; The staff and management of Hearthstone Hospitality (Sydney, Port Hawkesbury, Dartmouth) Nova Scotia are with you during these unprecedented times as we all face the uncertainties of COVID19. Together we are Stronger! We have to keep business active and moving to stimulate the economy. Our properties remain open for business, and we are following health guidelines as we welcome guests to our hotels. We are extending a $79 room rate during the COVID19 Pamdemic for those traveling on business, all you need to do is present a business card upon check in. For hotel information visit www.hshotels.ca To book Dartmouth location call 902-469-5850 or [email protected] To book Sydney location call 902-539-8101 or [email protected] To book Port Hawkesbury location call 902-625-2480 or [email protected] Travel Safe, Stay Safe Thierry Surette General Manager & Director of Hotel Operations The Hearthstone Hospitality Group