The Who's Who and What they Really Do!

Cape Breton's Community Economic Development Players

Let’s face it, in some respects Cape Breton has been Ground Zero in the CED arena, if you took time to read Mathew Georghiou’s The Epic History of the Tech Sector on Cape Breton Island! you will quickly recognize that there has been a great deal of effort put forth.  The success or failure of these activities are a topic for another discussion.  In the spirit of GoCapeBreton's vision of democratizing information, what better forum to help educate the entrepreneurial community on what's available and how best to leverage these resources. 

Thus the first step is identifying the CED players operating in Cape Breton followed by an explanation of the role they play and how best our local entrepreneurs can leverage them?  There are exists a great deal of experience just waiting to be tapped and with an entrepreneurial renaissance occurring, it’s important for entrepreneurs to understand the landscape, what agencies and private CED organizations exist and where they really fit in the business life-cycle.   So let's answer the WHO'S WHO and what they DO!

UPDATE: Sidney Reid provided this link to the Prosperity Framework for those who would be interested - http://prosperityframework.com/about.

The site includes an inventory of CEDs that can be accessed here: http://prosperityframework.com/wp-content/uploads/2012/04/ProsperityFrameworkFinalReportAppendixAUpdated-July-2015.pdf

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Christian Murphy My Post Follow Me
Atlantic Canada Opportunities Agency (ACOA) is an agency that I have had some success working with in the past when operation as ECBC. They offer a number of programs to support businesses. One that was extremely helpful was a grant to hire an individual who brings specialized skills into the business. The split was 25% from the company and 75% from ECBC up to a maximum of $50,000. The primary challenge is the fact that it's a reimbursement model which requires the business to have available cash to pay the approved individual. With the transition from ECBC to ACOA, I am not certain if this program still exists but truly worth investigating if you have special skills to accelerate your business.
Richard Lorway Follow Me
Are you inviting these agencies to add themselves to your list?
Christian Murphy My Post Follow Me
Hi Richard, I am asking everyone and anyone who can add to the list to do so. There are a large number of CEDs operating and I believe people could benefit from knowing who they are and where they fit. Crowd sourcing a bit of guide I guess.
Joe Ward Follow Me
Depending on time availability, one way I usually take a shot at invites is via a quick tweet to the referenced people or groups, w/ article link. Or firing off an email. I think what you're doing here is important.
Christian Murphy My Post Follow Me
Hi Joe, can you explain, I have over 1,200 twitter followers but will say, I am more of an advanced LinkedIn user, with over 5,500 connections (Not the LION type either).
Joe Ward Follow Me
Very straightforward process. For this conversation, primary targets for joining the discussion might be Innovacorp, New Dawn, CB Partnership, StartupCB, ACOA, and the various other groups that we can rhyme off or Google. :) So I would just quickly find their Twitter accounts by Googling. Then fire off a quick tweet asking for their input. I like that method because when they reply (if they do), people that are following their tweets may see it as well and check it out. Note: If you can track down names of their officers (Twitter accounts), cc them as well. Less likely to ignore the tweet if you contact a specific person directly (versus just the brand). But email is just as good an alternative. For those that are not active on Twitter or don't follow it that closely, an email invite is the way to go. I've done this with the Mother Canada criticisms article. Once people are aware of it, and have a direct invitation, many of them will actually join in. Without the invite, they either don't know about it or don't bother dropping in. ;)
Joe Ward Follow Me
I forgot to mention, I'm actually using my own app (socialresponseapp.com) to run a test Twitter campaign promoting the Mother Canada criticism summary article. I think that is generating some hits as well.
Joe Ward Follow Me
Great idea, Christian. If we want to do *efficient* CED, then all of the programs should be listed and available at a glance. A startup's primary activity should be building the business, not trying to find out what's available - as though an exercise in geocaching! :P IMO, there's no reason all active programs couldn't be listed on a single page website *collaboratively* administered by all active CED related groups in this region. Actually, if we really did it right, we'd have a tool with a short questionnaire that resulted in providing a short list of opportunities we (as startups, businesses) are eligible for, as well as those we could be eligible for by obtaining some qualifying change.
Christian Murphy My Post Follow Me
Thanks Joe, I heard (not confirmed) mention that at one point there were 50 CED groups operating on the Island. It might be helpful to do a bit of a round-up and how they fit. Also how to engage effectively. To be quite honest, I could start listing some of them but the reality is, this would be best organized as a group effort with people who have been directly engaged. I am truly looking for success stories here not a rant regarding failures.
Joe Ward Follow Me
Yes, I see your objective as just assembling a list of agencies, their available programs, and pathways to obtaining what they have available. Maybe just a little seeding the discussion with whichever programs you currently know of. I'm sure that the membership here already at goCB probably has experience with several of the programs.
Mathew Georghiou Follow Me
There have been a few research studies about entrepreneurship in Canada over the past 10 years (including one by a previous Prime Minister) and most recently by Startup Canada and the number one issue that came from them is that budding entrepreneurs and existing business owners did not have one place to go to find out about the various programs, people, and agencies that are available. This is another of the reasons we created goCapeBreton.com and we have categories for financing, investment, startup, etc. so that everything can be properly organized and easily found. It is also useful to have a page like this one that Chris created so that we can share our experiences to help others.
Joe Ward Follow Me
If people are active in all the group meetings, etc, do these programs tend to get communicated there? I almost missed Spark CB II until a Spark CB I winner either mentioned it to me in conversation or I saw it listed on their LinkedIn profile (can't recall precisely). I'm sure I would have known about it had I attended the various events.
Richard Lorway Follow Me
Yes, I can having a list in the one post with links to the relevant pages in the broader site. Eg. Business > Local Investing & Funding. https://capebreton.lokol.me/business/local-investing
Christian Murphy My Post Follow Me
So folks, we agree there is a need, let's start rhyming them off. I started with ACOA, who are the others? Let's not be shy.
Joe Ward Follow Me
Innovacorp, New Dawn.
Joe Ward Follow Me
NRC funding.
Joe Ward Follow Me
Prosperity Framework.
Christian Murphy My Post Follow Me
NEDAC - Northside Economic Development Assistance Corporation and Coastal Business are both BDCs on the Island. NEDAC administers the Self Employment Benefits program for people receiving Employment Insurance, great program and one I am benefiting from currently. For those not on EI, the SEB program is available through the Nova Scotia government and will provide some assistance for people want to start a business. YMCA in Glace Bay had an incubator mall at one point and I believe the Sydney YMCA has a relationship with Coastal.
Richard Lorway Follow Me
I think the CB Partnership prepared a full list as part of a report they did about 2 years ago. I wonder if they will share that data.
Christian Murphy My Post Follow Me
I have no idea Richard, does anyone know Keith? I only met him a few times over the last ten years. Very cordial fellow.
Richard Lorway Follow Me
Yes, I will invite him to participate.
[comment deleted] Posted
Christian Murphy My Post Follow Me
Business Cape Breton will help with Business plans for an administration fee.
Richard Lorway Follow Me
Coastal Business Opportunities. Cape Breton Partnership. Small Business Centre. NSBI.
Joe Ward Follow Me
Note: The Productive & Innovation program deadline is today: https://innovacorp.ca/acceleration-initiatives/productivity-and-innovation-voucher-program You have 5 hours. :)
Joe Ward Follow Me
Random thought: How many of all the available programs would: A. The CBRM mayor and council be aware of? B. Each individual agency be aware of (in terms of what's available to other groups)? Note: I'm currently working on a concept (idea phase only) of a micro platform that will help draw the CBRM council into active Social Media communication and give citizens an friction-minimized way of sharing their ideas or concerns.
Richard Lorway Follow Me
Re: A & B - That would be a tall order, I think. When the Partnership gave their report on orgs on Cape Breton that had a role in CED, I think there were 50+ organizations in the space. Maybe I'm mistaken, but perhaps someone from the Partnership will correct me. So 50 orgs x # of programs each = ??? (a lot methinks!)
Joe Ward Follow Me
So that report needs to be on the desk of every CED related stakeholder, and every executive member of the CBRM team and council. It would be unreasonable to expect that they'll be able to recall them by memory, but they should know exactly where to find them and should be moderately familiar with each of them, at least at a broad scope. There's really no more important issue to the CBRM than economic development. Without success there, a decline in everything else follows.
Richard Lorway Follow Me
I agree, although the info would be dated in a year or so. Ironically, here we are on a crowd-sourced platform talking about printed reports. Alternatively, each organization could take 15 minutes and create a post for themselves in the Directory or Government pages, copy and paste their contact info and programs in there, and their information would then be available to anyone anywhere with a computer or mobile device.
Joe Ward Follow Me
Agree. I wouldn't know the best place to start with finding it right now - if I wanted to do it efficiently. Unless there was a *concierge program coordinator* whose sole position was to direct someone to all of the programs. Get a list of the organizations like those we are referencing. Then have a marathon effort trying to unbury it from the heavy mission/objective/philosophy/abstract-laden descriptions on each individual website? My techie background and analytical slant leads me to push for solutions that are far shifted from what we have now. For instance, check out this page: http://smartphones.specout.com/ What's the connection to smartphones? Ha ha. Nothing at all. However, the *format* of that *FindTheBest.com* website is a model for: Drill down comparison. Pick the factors that are important and those that aren't. Re-sort based on that criteria. Do a head to head comparison between 2 or more selected items. Just imagine something like that when it came to CED related programs. What a powerful and efficient window into what is out there for startups without getting lost in the jungle of organizations and #abstractspeak info on their websites and marketing materials. :P
Joe Ward Follow Me
Alternatively, we could turn the whole process upside down: 1. Startup (various stages of development) submits a questionnaire into a central website. 2. Results are recorded in database. 3. Every participating agency (all of them) gets notified that a new startup profile has been added. 4. The CED organizations review the profile. 5. Each CED organization gets in touch with the new startup to tell them (a) what programs they have that might be appropriate, or (b) that they don't have anything that would be a good fit for them at this time, etc. Ultimately, I think the CED organizations should be the ones proactively getting in touch with startups to offer their programs and services. Imagine how efficient and compelling that would be for businesses in other regions weighing their options of where to do business.
Bob Pelley Follow Me
I think if you were to reach out to any of the organizations by phone, email or a personal visit, I would think you'd get a pretty consistent response and you'd be directed appropriately on where you could find support/help for your business. The key is to make that first step and reach out to any organization.
Joe Ward Follow Me
That's true and those that do so will certainly be rewarded with advantageous access due to their hard work researching and navigating the process. However, if there really are/have been upwards of 50 organizations as Richard suggested, that is certainly a lot of wasteful phone calls and meetings. I think the digital concierge model would be far more effective. My perspective is highly biased by the innovations of #IT era which I track so closely, so I'm going to be far shifted towards efficiency innovations (digital) even in the area of CED - which is traditionally done with more old fashioned grit, phone calls and legwork.
Joe Ward Follow Me
Nonetheless, something like a LendingTree model, which has been in place for years, could be adapted for use with CED programs. LendingTree + FindTheBest = creating a model that allows efficient drill down selection of program options (eligibility/best fit), and lets CED organizations proactively compete for and offer specific information to each new business lead. Sometimes we need to consider that these CEDs need to recruit startups into their fold, every bit as much as startups need to rely on the CEDs for services/assistance. Nowhere could this be more true than in declining Cape Breton. > Consider the fictitious "CapersInnovate Inc" (CII), company. > CII fills out an online questionnaire. > Within 48 hours, CII gets several responses from locally operating CED-type organizations. > CEDs summarize what programs they have that may be a best fit with CII (based on their submission) > Where appropriate, it proceeds to the next phase (typical meeting process, etc) CEDs are always up to date on their own programs, of course. They could even go back to CII later in the future IF they suddenly have a program that may be a fit with them (though the above described system). If this info isn't all in one place, there is a great deal of redundancy and often stressful effort required as each biz with a need has to go through the process - and do so repeatedly as new programs arise. I'm quite certain that 15 minutes of interaction with a single webpage or tool could eliminate that inefficiency - if such a site or tool was made available and collaboratively updated by the CEDs.
Bob Pelley Follow Me
As part of the Prosperity Framework an Entrepreneurship Action Plan was created. I was just reviewed/approved at a meeting of the sector group about 2 weeks ago. It has a list of the organizations with a brief summary of their offerings. The CB Partnership should be able to provide a copy.
Bob Pelley Follow Me
Innovacorp finds, funds and fosters innovative Nova Scotian start-ups that want to change the world. Target industries include information technology, clean technology and life sciences. Early stage investment is at the core of Innovacorp’s business model, but the organization also provides hands-on business advisory services, tailored to meet the unique – and evolving – needs of each of the promising technology companies in its portfolio. It also gives entrepreneurs access to world-class incubation facilities and an international network of expert advisors. More information is available at www.innovacorp.ca or in Cape Breton contact Bob Pelley ([email protected]) or 902-564-2951
Richard Lorway Follow Me
Thanks for your input, Bob!
Joe Ward Follow Me
This next related idea I'll share here could take an intensive amount of crowdsourced participation to pull off. However, it would be very interesting to see a matrix of: 1. List of companies that have emerged in Cape Breton (all outcomes) 2. Indicate which programs they were able to take advantage of (with quantitatives such as funding levels, etc) All that info cross-referenced with program costs would be a very interesting way to analyze which programs are contributing to successful outcomes, and whose funding creates a strong ROI (or perhaps even negative ROI in some cases, TBD).
Christian Murphy My Post Follow Me
Venture Solutions is an active player.
Joe Ward Follow Me
Venture Solutions assisted me with incorporation and now currently handles my accounting. I was connected with them via Innovacorp (Bob Pelley) and Spark Cape Breton. http://www.venturesolutionsinc.com/
Christian Murphy My Post Follow Me
Thanks for the input Joe, they also supported a business plan submission to ECBC for the company I previously worked with.
Peter Sheehan Follow Me
Suggest you try to use the organization chart concept to try to plot what organizations are existing and how they fit,or don't fit together . As we already know, many are independent but they have connectors when you begin to group them by their location , there region, their ties to the province or the municipalities . Also separate the private sector from the public sector groups . Now the CB partnership says it is private sector but it is also government funded so that to me puts it under the public sector , same with DCBA. If it's not 100% private or more than 50% privately financed , it' not private. If it has no membership , what is it ?? You already have realized we have far too many groups and they are not organized to work on common business and project plans . Well, how can we attract investment when we are not better organized .The 5 municipalities have no common business plan and no common denominator of people from what I see either .
Joe Ward Follow Me
Great idea, Peter. Definitely needs to be organized. Scenario: > Let's say we have a German immigrant living in Cape Breton and loves it here. > She has family in Germany (of course), but she has been trying for years to convince some of them to move to the beautiful island. > Many of them are fixed in their lives and careers and it's not possible for them to do. > Then one day she finds out that her cousin, a talented software developer, is in the early stages of starting a business. > Since the software business does sales exclusively online, she knows her cousin isn't restricted to living anywhere in particular. > She sees this as an opportunity to get her cousin to consider moving to Cape Breton. It's the first person in her family that suddenly has the flexibility to make the move. > So over several discussions, she has been able to get her cousin to explore the idea and get excited about the possibility of moving to Canada. But then the cousin refocuses and insists (rationally so) that their business is their #1 objective right now. They ask: What's it like to start a business in Cape Breton? Is there any funding or support programs?
Joe Ward Follow Me
Part II: Now let's switch to the mindset of *sales*. For the purposes of this exercise, we'll define "sales" here as: Persuading someone to buy-in to a desired outcome for us, by clearly demonstrating the value in the opportunity for them. Getting them from just thinking about it to doing it. QUESTION: What would be the best way for us to take this highly qualified prospect, and convert them into a customer? Highly qualified prospect = starting a new business, excited about the idea of moving to Cape Breton Convert to a customer = have them decide to move here and start their business In our scenario, there is no reason to believe our German immigrant (who's doing all the convincing) has any particular connection to the business community, or is aware of all the programs. So what is the path of least resistance for getting this person to come to Cape Breton, start a business, and establish roots? Option A: They can do extensive online research themselves, reading media articles that reference programs, jump from website to website, digging through abstraction mission statements, terse program references, and then start making phone calls to get leads from each program administrator? Option B: They find a single web page resource that lists *every* active organization, active program, qualifying criteria, program options, etc? Option C: They enter a form that describes their business and their objectives, and start receiving responses from each of the participating organizations active that have evaluated their business opportunity and believe they can provide assistance? Which of these scenarios is most likely to result in the *sale*, i.e. getting this person so up to speed on available programs that we tip the balance in their decision making in our favor? Which of these most efficiently facilitates the process for (a) the new startup entrepreneur, (b) each organization individually, and (c) the collective Cape Breton economy?
Richard Lorway Follow Me
Interesting ideas, Joe. Let me firstly say (shameless plug here) that having a sophisticated and vibrant online community portal like goCapeBreton.com should position us well in the mind of this prospect, being a software developer and all. Startup area, funding, real estate, business services, etc. All the pieces to facilitate a move accessible in one place. Re: Option B - This can certainly be crowd-sourced and perhaps we can create a simple template for these agencies to follow. I think this is relatively easy to accomplish. In fact, we've already got the topic standing by: https://capebreton.lokol.me/business/local-investing/funding-sources RE: Option C - I think this would take more effort - a relational d'base or survey perhaps that matches keywords or check boxes with agencies and sends notices. Not sure who would take this on (unless paid), but once we have the data from B, then perhaps that's half the grunt work done. BTW if businesses want to post their interest re: funding, they can do so here: https://capebreton.lokol.me/business/local-investing/seeking-funding And (in theory), the various agencies could monitor this section and respond.
Joe Ward Follow Me
The types of conversations that are emerging here are certainly demonstrating the potential of this platform. Though it could be argued that we (i.e. early adopters) are all known to each other already for the most part, these and future discussions are here to be read and provoke discussion for anyone interested in these topics in perpetuity. ;) For the project ideas, specifically Option C, given the number of organizations out there, if they saw the value in such a strategy, they could do joint funding. And this is something that those knowing how to access government funding would probably be able to get the province or federal gov to pay for all or most of it. I would think it would be a natural fit with the CBRM. What could be better for economic development (desperately needed) than creating such a asset (entrepreneur) *discovery* and efficient *funding* platform? For my own part (i.e. bias), I'm committed to fully embracing digital marketing for everything. I can't imagine why the mayor wouldn't have created a short youTube video and broadcast it to every social channel they have in advance of the Innovacorp Spark Cape Breton program. That is probably the fastest way to startup seed capital out there. Would love to see the municipality jump into the game and start proactively and meaningfully promoting these programs. #nonpartisan
Christian Murphy My Post Follow Me
Interesting point Peter, I tend to have a singular focus which I will group as Information and Communications Tech, there are also those in tourism and natural resources and a myriad of others. There are groups that focus on these sectors as well.
Sidney Reid Follow Me
Hi All, The Prosperity Framework, when it was developed, had a very comprehensive Appendix Table that outlined different organizations and the programs and services that they offer. We have updated here at the Cape Breton Partnership just in the past number of days to reflect updates and changes that we are aware of. Some of the formatting is not great as we had to convert from a PDF and back again, but hopefully it will provide useful information. You can find it here: http://prosperityframework.com/about.
Joe Ward Follow Me
This is a great Sidney. Thank you! Would be a great resource to make as a living document (shared Google docs access?), and coordinate the updates through all of the listed organizations. With a little clean up in formatting (though not bad at all), each of the organizations should be sharing it on their respective websites to make it as widely accessible as possible. Christian - it might even be a good idea to update your original post and link this document at the bottom so new arrivals have quick access.
Christian Murphy My Post Follow Me
Good idea Joe, I will however have to figure out how to do that.
[comment deleted] Posted
Joe Ward Follow Me
Right at the top, in the black nav bar, there should be an edit button.
Christian Murphy My Post Follow Me
Figured it out.....I'm a lazy tech user! It's supposed to make my life easier not more complex. The techno Paradox, the more tech I own, the easier my life becomes.
Joe Ward Follow Me
#UX wisdoms says we're all lazy users. Very small segment going to work hard at figuring something out. I missed it too.
Christian Murphy My Post Follow Me
Thank you Sidney.
Christian Murphy My Post Follow Me
Prosperity Framework published an inventory of CED organizations in Cape Breton. See it here. http://prosperityframework.com/wp-content/uploads/2012/04/ProsperityFrameworkFinalReportAppendixAUpdated-July-2015.pdf
Christian Murphy My Post Follow Me
Hi everyone, I'm not certain how many of you have heard of a Dartmouth company called Simplycast? Here's my point, I had a brief exchange with the CEO on LinkedIn and thought you might want to take part in some community economic development by commenting your support of a branch office also. Here's the link: https://www.linkedin.com/hp/update/urn:li:activity:6027197409405259776?trk=hb_ntf_COMMENTED_ON_UPDATE_YOU_COMMENTED_ON&dnr=GJ3SnCqCzHOjz8MuPGEbLOqTAK4UO3jgf6&trk=hb_ntf_COMMENTED_ON_UPDATE_YOU_COMMENTED_ON
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